
Complimentary wireless internet service is offered to all guests in their rooms and all the hotel area.
If you need a parking space before your arrival, please contact the hotel to book in advance your parking space.
Check-in time is at 2 PM. If you arrive earlier, our staff will be pleased to store your luggage until your room is ready.
However, there is an available early check-in at 11 AM with a P1,000.00/hr fee.
At check-in, all guests will be required to present a valid form of identification, as well as a credit or debit card. This is necessary in order to ensure that the reservation is valid and that the guest has the means to pay for their stay.
If the guest has already prepaid for their room using a credit card, they will still need to present the card at check-in so that the reservation can be properly processed.
If you plan to arrive at the hotel earlier than the standard check-in time, it is best to contact the hotel directly in advance to confirm your arrival time. This will help ensure that you can get your room as soon as possible upon your arrival.
Please note that if you do not confirm an early arrival time, there is no guarantee that your room will be available upon your arrival. Arriving early without confirming a time may result in having to wait for a room to become available. In order to avoid this, we suggest that you book your room for the night before as well.
Check-out time is at 12 NN. If you require a later check-out, please contact the receptionist before 11 AM on the day of departure.
We will do our best to accommodate your request but we cannot guarantee that it would be possible. A charge may be applied depending on availability.
Any delay to checked-out will result a P1,000.00/hr fee being added to the final bill. Thank you for your understanding and cooperation.
PAYMENT METHODS: When making a reservation, please be advised that prepaid reservations require payment in advance by a valid credit card or bank transfer.
If paying with a credit card belonging to another person who will not be present at the hotel, we will need a written authorization from the credit card holder including a copy of his credit card and ID.
The hotel reserves the right to refuse room access to any guests who are unable to show us the credit card used for their prepaid reservation or if we have not received authorization before their arrival. Non-prepaid reservations may be paid for in cash or by credit card upon arrival.
CANCELLATION POLICY: All hotel rooms are subject to a cancellation policy depending on which kind of rates/reservation you have chosen. Please contact the hotel to have more information. Prepaid reservations cannot be cancelled or modified and are non-refundable.
If you need to cancel your reservation, please do so at least 48 hours prior to your arrival date to avoid being charged for the first night of your stay. Cancellations made less than 48 hours before arrival are subject to a fee equal to one night's stay. No-shows will also be charged for one night's stay.
These policies help us to keep our rates low and ensure that we can provide accommodations for all of our guests
Please be advised that any type of extra bed is chargeable, and only 1 child (1-12 years per extra bed) is allowed in each room. Extra beds are for children only.
Pets will not be accepted in the rooms or in the common area of the hotel.